Intelligent Automation / AI
Discover additional automation possibilities
We help you to find the right combination of RPA / BMP & AI to create intelligent automation solutions. How do they work together?
Artificial Intelligence as the thinking brain
RPA / BPM as executing hands and feet
Our six AI building blocks for intelligent automation
1
CHATBOTS
- Automated customer request handling
- Automated HR / IT service desk
Industries: All
2
VISION BOTS
- Automated quality check in production
Industries: Manufacturing, Logistics, Pharma
3
DOCUMENT UNDERSTANDING
- Automated invoice processing
- Automated P&L and balance sheet extraction
Industries: All
4
VIRTUAL ASSISTANTS
- Automated email processing (classification, forwarding, intent detection)
- Service centre assistant (e.g. automated address change)
Industries: All
5
PREDICTION BOTS
- Automated prediction of next week’s revenue for each product
- Automated prediction of late delivery by supplier
Industries: All
6
OPTIMIZER BOTS
- Automated task analysis
- Automated improvement potential detection
Industries: All
Ready to learn more?
The combination of RPA / BMP with Artificial Intelligence (AI) unlocks new possibilities for intelligent automation. We augment robotic skills with AI building blocks in three fields of application:
CONVERSATION
Introduce human-like interactions run by cutting-edge AI chatbots available 24/7 into your workflows.
Automate answering customer requests.
Thanks to contextual understanding and sentiment analysis, the bot will know which cases need to be escalated to its human colleagues, and at what point.
UNSTRUCTURED DATA EXTRACTION
Turn unstructured and semi-structured data into a structured format and extract relevant information with the help of easy-to-use intelligent document processing applications. These work with cognitive automation technologies, which range from optical character recognition over computer vision to natural language processing. They also include machine learning, which can be used for all types of documents to understand and continuously improve.
Automate email centric processes with the use of contextual and natural language understanding. This enables you to classify and forward incoming emails to the correct department and automatic replies.
PREDICTION
Our forecasting approach is based on the best algorithms and relies on modern machine learning and deep learning. It can process large volumes of historical data in combination with additional information about possible forecast impacts. It is easy to use and requires no machine learning experience.
Interested?
More services
Process Discovery
Process Automation (RPA / BPM)
Operations and Maintenance
